Policies and agreements

Terms of Use

1. General – Capabilities of the Platform

1.1. General

Welcome to the platform “isAware” (hereinafter “Platform”), a platform asynchronous training of users – third party companies’ employees or partners (hereinafter “Authorized Users” or “You”) on general information security and data protection issues, relating on the Authorized User’s Employer’s activity (hereinafter “Employer”). This platform, which brings general characteristics that are list in paragraph 1.2 below, is made available to you upon specific orders and instructions from your Employer to us as well as configuration of it and its Training Material on the basis of the above instructions, in accordance with the specific agreements between our Company (hereinafter “Company”) and the Employer as reflected in the agreement between us for the provision of licenses for access to the IsAWARE Platform and related services (hereinafter “Agreement”), as signed and in force.

Evaluating the Authorized Users’ understanding of the viewed Training Material through consolidation questionnaires and advising them to repeat the training, depending on the result of the evaluation (following the criteria and instructions of the Employer),

The ability to monitor the progress and completion of the Authorized Users’ activities carried out through the Platform by themselves and the Employer,

Optional use by the Authorized User of Platform tools (e.g. calendar, configuring preferences, creating, posting and sharing content with the Platform and other Authorized Users of the Employer, etc.)

Campaigns to combat phishing practices (if selected by the Employer)

Informing the Employer about the participation and results of Authorized Users in relation to the training provided through the Platform, the status of phishing campaigns and the reaction of Authorized Users in the context of the aforementioned campaigns (if selected by the Employer).

At the sole discretion and will of your Employer to include you among the eligible Authorized Users of the Platform, pursuant to a relevant list communicated to our Company,

Pursuant to the instructions, suggestions and needs of your Employer as notified to our Company,

For the period of time agreed between us and your Employer that you are permitted to use it,

In accordance with the more specific terms and agreements of the Contract entered into between us and your Employer; and

Subject to your compliance with these Terms of Use and Conditions

Educational Users (all Users who, upon declaration by the Employer, are entitled to obtain a license to use and access the Platform for purely educational purposes)

Users – Training Coordinators [Users who, upon declaration and specific authorization by the Employer, have increased access rights compared to other Trainee Users, who are additionally entitled to make decisions and give relevant instructions to the Company in relation to the use and settings of the Platform, to view the result of evaluations/grades and other data related to the training received by Trainee Users as well as the status of phishing campaigns and the reaction of the Exo]

Pursuant to the Agreement between the Company and your Employer, only those persons whom the Employer notifies to us in writing are entitled to use the Platform. Such notification shall include the identification information and business email address of each beneficiary necessary to open an account.

The Employer shall be fully and exclusively responsible i) for the selection of the Authorized Users who will be entitled to use the Platform in accordance with the specific provisions of the User Terms and ii) for the accuracy and correctness of the data of the employees who will be able to proceed with the process of opening an Account in accordance with this article in order to become Authorized Users of the Platform.

Following the notification to us of the beneficiaries of the use of the Platform, a unique Account is created for each Authorized User, whose login details are automatically sent immediately after its creation by us, to the professional contact details of each employee as notified to us by the Employer. Upon your first login to the Platform, you are required to set a new password, as the password sent by us serves solely for your first login to the Platform.

All data you enter on the Platform is true, accurate and up-to-date.

You are legally authorized to represent the Employer on the Platform.

You are legally authorized to make decisions and make representations, warranties, acknowledgements, and acknowledgements of liability in connection with the Platform and its operation on behalf of the Employer.

You are duly authorized to accept the Platform User Terms and any other legally binding documents on behalf of the Employer.

You are legally authorized to obtain knowledge of the data of the Trainee Users in relation to their use of the Platform and their evaluation.

You use the Platform in accordance with the Employer's instructions and in compliance with the applicable legislation (including, but not limited to, data protection issues).

with the obligation to train you on specific topics through the Platform,

with the obligation to participate in questionnaires to consolidate the Training Material and assess your understanding,

the time required to attend training and other activities (and how to fit this into your working hours),

the maintenance of the Authorized User Account for the duration chosen by the Employer in its unaudited discretion; and

other issues related to the provision of training through the Platform, its use and your employment relationship,

User Content will be treated by the Platform as non-confidential, non-private, and for this reason you are requested not to disclose to us or other Authorized Users Content of such category. Please note that any User Content posted on the Platform in no way expresses the views of the Company but only those of the Authorized User/author posting it.

As regards the monitoring of the progress and completion of phishing activities and campaigns: the Authorized User has the possibility to monitor, for his/her convenience, the progress and completion of the activities he/she implements on the Platform through tools provided to him/her through the Platform itself. The Employer as well as the Training User Coordinator, within the framework of the Agreement concluded by the Employer with the Company, shall be aware of statistical data regarding the progress and completion of the activities carried out by the Trained Users through the Platform, as well as information on the reaction of the Authorized Users in the context of phishing campaigns (if selected by the Employer) and, if so selected by the Employer, of anonymous data regarding all of the above.

As for the Grades: Upon completion of the training, you submit to a questionnaire on the Training Material, from which a grade is derived that reflects the percentage of correct answers to the questions submitted. If the number of correct answers indicates that you have not satisfactorily completed the training on the basis of the criteria set by your employer, you will receive an automated message to repeat the follow-up questionnaire and/or the Training Material. Your Employer as well as the Training User-Coordinator are made aware of statistical data of the grades you receive in the embedding questionnaires and other grades and assessments you are subject to through the Platform and, if they so choose, of anonymized data regarding the above. The grades you receive through the Platform relate to your assessment in relation to specific questionnaires and may not represent your overall knowledge on a topic.

For the Employer's liability in relation to the above, Article 7.7 below applies.

It is prohibited to publish, manage, sell, distribute, copy in whole or in part, transfer, process, store, republish, modify or otherwise reproduce, create copies in any form or otherwise exploit the Platform or any part of the Educational Material or copies of the Educational Material appearing on the Platform for any commercial purpose without the Company's written consent. It is also not permitted to modify, translate, reconstruct or create derivative works using any software or accompanying documentation offered by the Platform or its licensors. The display and promotion of the Platform's Educational Material shall not be understood as a waiver of any of the Company's Intellectual Property Rights or as a transfer and/or assignment of a license and/or right to use it.

In addition, the Authorized User represents and warrants that he/she is the owner of the intellectual property rights of the User Content in any form that he/she posts or publishes on the Platform (either as author or by virtue of a license), that the posted User Content fully complies with the legislation on intellectual and industrial property, does not infringe the rights of third parties and accepts its use on the Platform for the purposes of the Platform and in accordance with these User Terms. The Authorized User acknowledges and accepts that he/she is fully and exclusively responsible for the User Content that he/she posts (whether or not he/she has created it himself/herself), by the mere act of posting, for which content the Company shall have no responsibility whatsoever.

These include damages for errors, omissions, interruptions, interruptions, defects, delays, computer viruses, loss of profits, loss of data, unauthorized access and modification of your files and data, and any other tangible or intangible loss or damage. This limitation applies regardless of whether the claim for coverage of damages is made under the terms of a contract, as a result of negligence or otherwise, and even if we or our agents have been negligent or advised of the possibility of such damage.

The Company bears no responsibility in relation to the above and does not make any kind of evaluation of the work, suitability, abilities etc. of the Authorized User in relation to matters concerning his/her employment relationship with the Employer. The use of your progress and evaluation/grade results is at the sole discretion of your Employer. The Company shall have no liability whatsoever in connection with your Employer's use of the evaluation and any consequences of such evaluation on your employment relationship or parameters thereof as a whole or in connection with the general use of the evaluation by your Employer, who shall be solely and fully responsible.

In case that any damage occurs to the Company or a third party due to the actions taken due to the notification of a third party, this person assumes responsibility for covering this damage as well as any related expenses of the Company or the damaged third party. It goes without saying that the Company must download the display of a comment in the event of a relevant order or request or decision by a competent Authority or by a Court.

The Company is entitled to refuse the creation of an Account, suspend the Account and/or delete an Authorized User for any serious reason related to an illegal or non-contractual act or omission. In particular (but not exclusively) it is entitled to do the above when there is any important reason such as, by way of example and not limitation, if there are indications of bad faith, illegal or non-contractual use of the Account or non-compliance with the User Terms, declaration of inaccurate information, violation of any right third party, non-compliance with confidentiality obligations on the part of the Authorized User, due to any complaint or complaint received from another Authorized User or from third parties for violation of these terms or any law or provision, etc. The Company is also entitled to delete the Accounts of Authorized Users for reasons due to force majeure such as indicative of any legal or other prohibition. In these cases, you declare and expressly acknowledge the Platform's obligation to inform your Employer about the termination of your Account.

In this case, the Authorized User's Account on the Platform is immediately deleted for a serious reason, without meeting a deadline, and his access to it becomes impossible. In this case, the Company reserves the right to compensate for any loss in the event that such a case occurs due to the above behavior of the Authorized User. The Company has no claim against the Company and no liability for compensation for the deleted Authorized User.

8.4. Account deactivation due to expiration, termination or termination of the Agreement between the Company and the Employer in accordance with the specific provisions of the Agreement

Your Account will be deactivated due to expiration, termination or in any way termination of the Contract we have concluded with the Employer in accordance with the specifics mentioned in this Contract.

8.5. Account Deactivation Consequences

Due to the deactivation of his account for any of the above reasons, the Authorized User ceases to be able to access and use the Platform and the contents of your Account, User Content and your data are deleted within 15 days. In the event of deactivation of the Account, you are required to immediately destroy the Educational Materials available to you in any manner and form (including printed and stored Educational Materials) upon our request (which may be made at any time, without limitation) and to provide relevant proof of your compliance with the above upon our request.

8.6. Specifically issues in the case of a Training Coordinator User account

Our Company is entitled to deactivate your account at the relevant request of your Employer and the specifics mentioned in paragraph 8.5 above apply.

9. Modification of the Terms of Use of the Platform and its Content

9.1. The Company is entitled to change the Platform User Terms in whole or in part at any time. It may also change, upon the order of your Employer based on the Agreement between us, (indicative and not exclusive) the thematic sections of the trainings, the Educational Material, the way the Platform operates, the way of assessment and any other matter that the Employer will determine your. In the case of a change to the Terms of Use, you will be informed in any reasonable way such as through the Platform, or other personal communication if possible and/or in any suitable way for this purpose at the discretion of the Company.

10. Other Provisions – Dispute Resolution

10.1. Applicable Law and Jurisdiction: These User Terms shall be governed by and construed in accordance with the laws of Greece. The Authorized User and the Company agree by accepting these User Terms to submit to the exclusive jurisdiction of the courts of the city of Athens in Greece.

10.2. The above User Terms bind the parties (the Company, the Employer and the Authorized Users) as a whole.

10.3. In the event that a term is judged to be abusive or is cancelled, this does not affect the other terms that are still valid and binding on the parties. In any event, where possible, a term/sub-term or part of a term/sub-term can be taken into account separately in order to make the remaining part valid, the term will be interpreted accordingly. Otherwise, you agree that the term must be corrected and will be interpreted to approximate the original meaning of the term/sub-term as closely as possible under the law.

10.4. Any delay by the parties in exercising part or all of the rights deriving from these terms does not entail a weakening or waiver of said right which may be exercised at any time at a later stage and at the reasonable discretion of the beneficiary.

10.5. The headings contained in these Terms of Use are for reference only and shall not affect their meaning or interpretation.

I agree to the Terms of Use.
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